Mövenpick Kuwait Al Bidaa has announced a vacancy for a Front Office Senior Receptionist (Arabic Speaker) in Kuwait City. The permanent, full-time role is within the Rooms department and focuses on guest service, front office operations and team support.

Job Details

Position: Front Office Senior Receptionist (Arabic Speaker)
Company: Accor
Brand: Mövenpick
Hotel: Mövenpick Kuwait Al Bidaa
Location: Kuwait City, Kuwait
Job Type: Permanent
Schedule: Full-Time
Department: Rooms
Reference: REF8872V

Key Responsibilities

Welcome guests and manage check-in procedures.
Respond to guest requests in a professional and friendly manner.
Handle account settlements and departure procedures.
Supervise daily front office operations.
Ensure service standards are maintained consistently.
Resolve guest concerns and coordinate with relevant departments when needed.
Support the Front Office Manager with staffing records and scheduling.
Assist with staff training and development activities.

Candidate Profile

Strong service-focused and hospitality-oriented personality.
Proven customer service experience.
Experience using Opera or similar hotel property management software.
Fluency in Arabic and English.
Additional language skills are considered an advantage.
Previous supervisory or team leadership experience in hospitality or a customer-facing environment.
Strong problem-solving and conflict-resolution skills.
Good organisational and multitasking abilities.
Excellent written and verbal communication skills in Arabic and English.

Employee Benefits

Successful candidates may have access to:

Learning programmes through Accor Academies.
Opportunities for career development within the hotel and across Accor properties worldwide.
Participation in corporate social responsibility initiatives.
Career opportunities across Accor’s international hotel network.

How to Apply

Interested candidates can submit their application through the official Accor Careers vacancy page for Mövenpick Kuwait Al Bidaa. Click here to apply!

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